Thursday, September 13, 2007

The iRobot Service Department

When I finally opened the box to my Roomba, I was really excited to get started. I wanted to set up the invisible walls and get my living room vacuumed because it NEEDED to be vacuumed. As I'm checking the Roomba's moving parts and making sure that I know how to clean the brushes, one of the pieces snaps. Broken. Arg.

I registered my Roomba on their website and then placed a request with iRobot for a new part since OBVIOUSLY it was defective and NOT MY FAULT. I was prepared to go back and forth with many e-mails and phone calls on this subject. The first response I got from iRobot was very polite, apologized for the defective piece, and informed me that a replacement was already in the mail. This was all on a SUNDAY! Beautiful.

The only catch? They sent it via UPS. I had never had anything shipped to the apartment via UPS, so I was wary. The following Tuesday, I had a knock on my door. It was the UPS guy. He had the new part for my Roomba. He left in such a hurry, I don't know how he got in the building!! Maybe he has a key? (which would be weird) Maybe a neighbor let him in? (which would be doubtful) I still have no idea.

Tuesday, September 11, 2007

The Bakery Discount Store

I'm not really sure where this sort of store comes from or how you can search for one near you, but if you can find one, they are really amazing. My experience is only based on going to 2 different stores in 2 different states, so your mileage my vary.

On to the tale!

I have never been one to pass up a deal. When I lived in Rochester, Minnesota I was lured into the local Bakery Discount store by huge signs that proclaimed half price baked goods. Sounds too good to be true? Not really. I just had a similar experience here. There is a bakery discount store about half a mile from my apartment. I had been meaning to visit there for a few months (even more since it is close to my job as well), but they seem to only be open very short hours and never when I was thinking about stopping in.

Not so today. Although the place looks a little shady and is set back from the road more than the other stores around, once I had parked and entered, the store was clean and non-shady on the inside. The best part? Tons of signs that said "$1 each" or "50% off marked price" These words are beautiful to me.

I ended up getting bags of tortilla chips - a local brand that I trust - for $1 each. I can go through a bag of these a week when I eat them with a taco salad, so this is definitely a good thing.

I also got salsa (2/$5) which was on my shopping list for this week. The price was comparable to what I pay in the grocery store when salsa is on sale - and the jars were larger.

I managed to get through the cookie aisles with only a few things - all trusted brands (safeway and a few local brands) and all items that I was thinking about buying at the grocery store this week.

The last thing that I bought was actually an investment in my career - donuts to bring in to the office. They are seconds from a local bakery that is pretty well known in the area for very good donuts. The price was less than $3 for a baker's dozen. And my co-workers are extra happy with me today, which will make my life easier during the rest of the week.

You can look forward to a post about my Roomba and one about my couch in the coming days...